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How To Pay Your Sephora Credit Card: Online, Phone or Mail

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Sephora is a beauty retailer with more than 430 stores in North America. The French company sells over 340 brands in categories such as makeup, skincare, makeup, cosmetics, fragrance, and other beauty products.

The company offers frequent Sephora shoppers —usually women— the Sephora Visa card, a store credit card issued by Comenity Capital Bank, with great benefits and the chance to redeem rewards for purchases at all Sephora stores.

In this article, you will learn more about how to pay the Sephora credit card, how to create and access your Sephora Visa card account online, how to make a card payment, how to get customer assistance, and much more.

Card Benefits

This store card sports several benefits besides the chance to earn rewards, among them:

  • 25% off the first card purchase
  • Earn 4% Back
  • Earn 2 Beauty Insider Points
  • No annual fee
  • Account lookup in store
  • 1% back in rewards on non Sephora purchases
  • Roadside assistance

Online Account Access

To get the best out of the Sephora Visa card, as a cardholder, you must create an account to manage everything related to the Sephora card.

Sephora Credit Card Login

To register online, you must go to the Sephora Visa login as provided by Comenity Capital Bank, by clicking here. This login will be essential to manage your card.

Register Online

Via the login, you can register and create an online account. To do so, go to the top left corner and click on “Register Now”.

Then, enter the credit card account number, ZIP code or postal code, select identification type, and enter the last four digits thereof. Then, click on “Find My Account” and follow the instructions.

Forgot User ID and Password

If you’ve lost either, you can retrieve them by clicking on “Sign In” to draw the login section. Once there, click on “Forgot Username / Password?” and enter the same date you entered when creating your account —as listed above.

Then, follow the prompts to retrieve the login credentials of your Sephora credit card.

Sephora Credit Card Services

Sephora Credit Card Bill Pay Phone Number

To reach customer service or execute any payment via the telephone, you must dial 1-866-841-5037.

Sephora Credit Card Payment Address

Any payment via mail must be sent to:

Sephora Credit Card
P.O. Box 659820
San Antonio, TX 78265

Customer Service Hours

Customer service hours for the Sephora Visa card are not specified on the website, but you can call the number provided above to find out!

How to Pay Sephora Credit Card

There are several ways you can pay the Sephora Visa card. You just have to choose the one that is more convenient.


To pay your credit card online, just sign in to your account and go to the payment section. Select the amount you wish to pay and proceed.

pay sephora credit card

By Phone

To pay by phone, just dial the customer service number as provided above this lines and enter your account number and other credit card information. Follow the prompts to finalize the process.

If you have problems, you can get support from the customer service team on the same number.

By Mail

To pay by mail, send your check or money order to the address as provided above. Be mindful of timing as this is the slowest payment method.

Via the Mobile App

According to the Sephora website, you cannot pay via a mobile app for now. You can still use the other methods you see fit.

How to Avoid Late Fees

If you do not pay the Minimum Payment by the Due Date, you’ll be charged a late fee of $30 only when you were not charged a late fee during the prior six billing periods. Otherwise, it is $41.


How To Cancel Sephora Credit Card?

You can close your account at any time by calling Comenity Capital Bank at 1-866-841-5037 or 1-866-702-9946, TDD/TTY 1-888-819-1918. At present, this is the most convenient way to cancel your card.

Where Can I Use My Sephora Credit Card?

You can use the credit card at every business that accepts Visa. Remember: You’ll still earn rewards by using it outside the store!

What Credit Score Do You Need For Sephora Credit Card?

You’ll need a fair credit score of around 580 to be awarded a Sephora Credit Card. For the Visa card, you’ll need a good credit score of about 670.

Final Thoughts

The Sephora credit card has a lot of benefits in comparison to other retailers, just be careful of redeeming them before the rewards expire. With this credit card, you can accumulate rewards in future purchases and manage it online —with no annual fee!