When Lead Advisors Are Not Mentors

0
When Lead Advisors Are Not Mentors
089photoshootings / Pixabay

When Lead Advisors Are Not Mentors

April 21, 2015

Play Quizzes 4

by Beverly Flaxington

PDF | Page 2

This Long/ Short Equity Firm Sees A Time-Arbitrage Opportunity In This Pest Control Merger

PestYost Partners was up 0.8% for the first quarter, while the Yost Focused Long Funds lost 5% net. The firm's benchmark, the MSCI World Index, declined by 5.2%. The funds' returns outperformed their benchmark due to their tilt toward value, high exposures to energy and financials and a bias toward quality. In his first-quarter letter Read More

Beverly Flaxington is a practice management consultant. She answers questions from advisors facing human resource issues. To submit yours, email us here.

Advisor Perspectives welcomes guest contributions. The views presented here do not necessarily represent those of Advisor Perspectives.

Dear Bev,

We have hired a number of new junior advisors. I am the chief administrative officer for the firm and don’t get involved in the day-to-day managing of clients or portfolios. I am working to establish a training program that would match a newer advisor with one of our more seasoned ones. So far, this has been a disaster. The lead advisors treat the newer people like administrative staff. They want to see “proof of success” before they include them in client meetings. The junior staff is getting very frustrated. One recently told me, “I did not get a Master’s in Finance to make copies.” How do I teach my lead advisors to be better mentors?

Kim P.

 

Dear Kim,

This is a story I hear quite often. As the industry continues to age and successful advisors look to retire, many firms are bringing in newer, less experienced advisors. However, if a lead advisor isn’t a “coach” or “mentor,” they will not turn into one just because you asked them to.

Often, this is a problem of unconscious competence. Many experienced advisors grew their businesses doing it their own way. It’s hard for them to create a systematic, repeatable process and offer that to someone they are training because they don’t even realize how they do the things they do successfully.
.
Nonetheless there are four important ways you can ensure this process is more effective:

  1. Create a clear set of expectations for what a new advisor needs to learn and when. This should include both technical and “soft” skills they need to acquire.
  2. Identify those experienced advisors who might be naturally strong mentors and coaches. Instead of asking every lead advisor to mentor, be selective about who you choose.
  3. Consider outside coaching or training for your newer advisors. Sometimes an outside, objective look is best to avoid passing along ineffective approaches.
  4. Work with both the experienced advisors and the newer advisors to identify “what success looks like” to everyone. How would they like the process to work? How will they measure success?

PDF | Page 2

Remember, if you have a question or comment, send it to editor@advisorperspectives.com.

Contact Us | Privacy Policy

© 2015, Advisor Perspectives, Inc. All rights reserved.

Updated on

The Advisory Profession’s Best Web Sites by Bob Veres His firm has created more than 2,000 websites for financial advisors. Bart Wisniowski, founder and CEO of Advisor Websites, has the best seat in the house to watch the rapidly evolving state-of-the-art in website design and feature sets in this age of social media, video blogs and smartphones. In a recent interview, Wisniowski not only talked about the latest developments and trends that he’s seeing; he also identified some of the advisory profession’s most interesting and creative websites.
Previous article Closing The Retirement Gender Gap
Next article Silk & Sons Goes Active At iPass

No posts to display