Amelia Dunlop is the chief experience officer at Deloitte Digital and leader of the US Customer Strategy and Applied Design practice for Deloitte Consulting LLP. She helps companies develop winning strategies that combine innovation, creativity, and digital strategy. Amelia writes and speaks regularly about human experience, creativity, and customer strategy, and is the author of the bestselling book Elevating the
Human Experience: Three Paths to Love and Worth at Work. Jenifer Robertson is the Executive Vice President and General Manager of AT&T Mobility. Jenifer leads the team responsible for all of AT&T’s postpaid and prepaid businesses – providing nationwide wireless service and experiences to more than 100M customers. Her team is dedicated to serving customers first.
