With concerns for customer safety, Apple Inc. (NASDAQ:AAPL) reminds their Chinese customers to use official chargers for their Apple Inc. (NASDAQ:AAPL) products. The company posted the warning on their official Chinese website. They also decided to help their customers identify a real charger by posting a picture on their site.
Apple iPhone electrocution warnings
Last week, a Chinese woman died from electrocution when she answered her iPhone while it was charging. Apple shared their condolences over her death and claimed they would fully investigate the matter. Although this isn’t a more specific follow-up statement, it still serves as an important reminder. There were reports last week that the woman was using a third party charger that might have looked similar to Apple Inc. (NASDAQ:AAPL)’s charger. Third party chargers are pretty common to find but that doesn’t mean they are safe to use. Such chargers vary in safety and quality.
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In early 2013, a safety consulting and certification company UL shared a report about fake Apple Inc. (NASDAQ:AAPL) USB chargers that were being sold on the market. Consumers should avoid these chargers which are of low quality and don’t offer the safety that a real Apple charger has.
Apple to keep customer safety a priority
Apple’s official Chinese website also noted that Apple Inc. (NASDAQ:AAPL) keeps customer safety a priority. All their products, including their chargers, are subject to strict safety and reliability testing. The official chargers which come packaged with the iPhone or iPad meet government safety standards around the world.
There was a second similar incident in China when a man was accidentally electrocuted using a third-party charger and ended up in a coma.
In a world that’s dominated by key brands, it’s no surprise that other companies try to copy Apple Inc. (NASDAQ:AAPL)’s chargers to make a few bucks. This is something that customers need to be aware of.