BlackBerry Ltd (NASDAQ:BBRY) (TSE:BB) has finally accepted the issue of random accounts disappearing from BlackBerry 10 Hub. They titled the issue as “Messages from random accounts will randomly stop appearing in the BlackBerry Hub.”
A self operating bug
In new BB 10 devices, there was news of a bug which would self operate. Accounts created on the device sometimes will not come up in BlackBerry hub for some reason not known. This problem can be resolved through soft or hard reset, but the problem seems to be related with buggy logic in the Settings-> Hub management menu.
BlackBerry Ltd (NASDAQ:BBRY) (TSE:BB) is still advising soft or hard reset to overcome the issue, but users should also keep an eye on Settings-> Hub Management.
Previous security updtaes for Blackberry 10 devices
Earlier in June, BlackBerry Ltd (NASDAQ:BBRY) (TSE:BB) came up with two new security fixes to overcome the issues in the software of its BlackBerry Playbook and BlackBerry Z10 smartphone. New measure BSRT-2013-005 was provided by the Canadian firm to fix the problems of Z10, Playbook and the bundled Adobe Flash Player.
Separately, BlackBerry Ltd (NASDAQ:BBRY) also issued a security advisory note to users of BlackBerry Z10 touchscreen smartphone, which was the first device to be launched on latest BlackBerry OS.
In the note, BlackBerry confirmed a bug related to BlackBerry Protect, its security and backup utility, rather than the phone’s operating system itself. The note further said that there are some weaknesses in the software of few Z10 phones, which could in turn allow some malevolent apps to “take advantage” of weak permission in the in-built security software. Hackers could take benefit of this and get to know the password of the device, intercept and not allow the device to wipe.
The vital issue is that users can be framed into installing an app that will reset the device password through BlackBerry Ltd (NASDAQ:BBRY) (TSE:BB) Protect. It implies that while the phone will be with user, its content will be controlled by the hacker.
BlackBerry 10 version 10.0.10.261 and earlier devices were attacked by this bug, except version 10.0.9.2743. BlackBerry 7 and those users who previously used the phone and along with those who upgraded to BlackBerry 10.1 were not affected.
In the note BlackBerry said that the bug is “not currently being actively exploited,” but those who are using Z10 and IT administrators who have Blackberry Z10 in the organization should immediately update their device.
Updated 10:41 am EST:
In the first line, “random accounts being created on the device” has been changed to “random accounts disappearing from BlackBerry 10 Hub”. Second sub heading changed to “Previous security updates for Blackberry 10 devices.” The last line of the para, after the second sub heading, has been changed to “fix the problems of Z10, Playbook and bundled Adobe Flash Player” from “fix the problems of Z10 as well as Playbook in addition to providing a bundled Adobe Flash Player to solve the problem”