Sometimes issues do crop up, even for a company like Apple Inc. (NASDAQ:AAPL). It was previously reported that the iPhone 5 had a problematic sleep / wake button, but the company has now officially accepted this situation and is making amends to users with a faulty iPhone.
Apple Inc. (NASDAQ:AAPL) has announced that it is creating a replacement program to replace the power button on the iPhone 5, as it has “determined that the sleep / wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently. The iPhone 5 models manufactured through March 2013 may be affected by this issue.” Apple hasn’t yet given an estimate for how many users have been affected by this issue.
So if you think you have a faulty iPhone 5, then you can head over to the Apple’s website and check whether your phone is eligible to have the button replaced. For this, you’ll need to enter your iPhone 5’s serial number and then click on the “Submit” button.
If you’re eligible and live in the U.S. or Canada, then you’ll need to send your phone to Apple Inc. (NASDAQ:AAPL)’s Repair Center. This can be done by carrying in your phone to an Apple Retail Store or Apple Authorized Service Provider, or you can also mail-in your phone to your local Apple Repair Center.
It’s good to have this iPhone 5 power button replacement program, but what’s strange is that it took this long for a company like Apple Inc. (NASDAQ:AAPL) to admit the flaw. The company could have done this earlier when several users reported this issue, but as they say, it is better late than never.