Twitter CEO Jack Dorsey admitted the mistake of his company in failing developers. Speaking at Twitter’s annual Flight developer conference, Dorsey said the company needs to work upon rebuilding its relationship with the software community, and it will require a lot of effort.
Twitter and developers– What went wrong?
Twitter acted in an unpredictable fashion by blocking developers’ access to its platform and did not even recognize the efforts put in by developers in making the service what it is at present. This led to the soiling of the relationship between the micro-blogging firm and the software community, Dorsey said.
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“We want to come to you today and first and foremost apologize for our confusion. We want to reset our relationship and we want to make sure that we are learning, that we are listening, and that we are rebooting,” Dorsey said. The CEO also listed some of the wrong steps that the company took, such as ceasing access to Politwoops, a group of websites that archives the deleted tweets of politicians.
“Twitter stands for speaking truth to power,” Dorsey said, but he failed to clarify if the company is planning to revoke its decision.
Dorsey assures developers of fair treatment
Dorsey wants developers to come back and help him in his efforts to reinvigorate the micro-blogging service. He acknowledges that it will take time but assures that the company will make the right decisions and serve the community in the right manner.
Under Dorsey, the micro-blogging company is undergoing its most crucial transformation ever. The company is struggling to show growth potential to investors and to Wall Street. Twitter also has a bad reputation of being a hive of online harassment and at the same time is not meant for people who aren’t well versed with the platform.
Dorsey is trying to make the service usable for the maximum number of people, which, in turn, would grow Twitter’s advertising revenue. The company recently unveiled a new product named Moments, which is a tool that allows users to gain easy access to breaking news stories and live events. Twitter also recently cut short its workforce by 8% or 336 employees to slim down its engineering and product operations.