Cybersecurity breach cited as top trigger for fund manager mandate review

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A cybersecurity breach, fee increase and change in fund manager are the top three reasons to review a fund manager’s mandate

(London, February 2020) A cybersecurity breach at an asset manager is seen by institutional investors as a primary reason to review a manager’s mandate, new research shows.

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A CoreData Research global study of 117 institutional investors found a cybersecurity or data breach (57%), increase in fees (57%) and change in fund manager (54%) are the most likely triggers for an unplanned review of a mandate.

Cybersecurity concerns are particularly pronounced among smaller organizations with under $250m in AUM, with more than two-thirds (68%) citing a cyber breach as reason to review a mandate.

“These findings underscore just how important an issue cybersecurity and data protection has become for institutional investors,” said Craig Phillips, head of International, CoreData Research. “Asset managers looking to win and retain long-term institutional mandates need to put cybersecurity at the top of the agenda and ensure their cybersecurity infrastructure and controls are robust and current.”

Asset managers and cyber security

An increase in fees is more likely to trigger a review among smaller organizations with under $250m in AUM (64%), while a change in fund manager holds more concern for larger organizations with more than $3bn AUM (63%).

Half of investors surveyed point to style drift (50%) as reason to trigger a manager review, while about four in 10 cite a significant change in fund AUM (42%). About a third of respondents identify negative press (37%) and underperformance (32%) as unplanned review triggers.

The CoreData study also shows how institutional investors use multiple third-party asset managers. More than a quarter (27%) of respondents globally say their organization invests with more than 20 managers, while one in five (21%) invests with between 11 and 20 managers.

“The large number of asset managers that organizations work with is a sign of increasing sophistication on behalf of institutional investors,” adds Phillips. “As institutional investors look to specialize and break portfolios down into specific investment strategies and styles, then it follows they will need the expertise of different fund managers with different capabilities.”

Fund Manager Mandates: Key Findings

How likely is each of the following to trigger a manager review (outside of the organization's usual timescales)?

managers mandate

How many asset managers does your organization invest with?

managers mandate


  • CoreData Research gathered the views of 117 institutional investors in Asia, Europe and North America during November 2019 via an online survey.
  • The institutional investors surveyed oversee about £250bn in assets under management.

For further information, please contact Will Roberts at CoreData Research UK at [email protected]

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