The much awaited BlackBerry Messenger (BBM) may take a few more days before it is officially available for download, says BBM head Andrew Bocking. The BBM head, in a follow-up on the previous update released on Saturday, said in a blog post that last week an unofficial older version of BBM was leaked on Android and that they were aware of it. Due to this unofficial release, the volume of data ballooned, resulting in data traffic orders of magnitude higher than normal, which affected the systems.
Andrew Bocking said in a blog post, “this will take some time and I do not anticipate launching this week.”
New release will be much safer
Bocking said that the version planned by the company tackled these glitches and the company is now blocking the older version users in the process to launch the official version. The company worked throughout the day on Saturday to resolve the issue related to the unreleased version, but since the number of users of this app reached almost a million, the only way left was to postpone the launch for both Android and iPhone.
He said that the expert team is trying to design the system to wholly block the unreleased version of the Android version app before the official version of BBM is launched for Android OS. Further, the system is being made strong enough to handle this kind of situation in the future. He said that this process may look like a simple one but actually is not, and the app will most probably not be launched this week.
Delay in BBM, another disappointment for BlackBerry
Earlier in May, BlackBerry Ltd (NASDAQ:BBRY) (TSE:BB) announced its BBM messaging app on Android and iOS for a summer launch. But now with the present delay, the struggling company has faced another unexpected hurdle in launching BBM. The process, which could have been smoother and beneficial for the company—which is into substantial financial losses and major layoffs—has again disappointed investors.
BBM has a user base of over 60 million monthly active customers, and the majority of these users use BBM 90 minutes per day on average. Collectively, over 10 billion messages are received and sent through BBM, which is two times compared other instant messaging apps.
Bocking appreciated the patience of the users during the delay and time taken to ensure the best experience for the users. He said that users will be updated with the latest developments on InsideBlackBerry.com and through @BBM on Twitter. Bocking said that the company will be notifying everyone who has pre-registered on BBM.com when BBM is available on Android and iPhone.