Apple suggests to clean Pro Display XDR with a special polishing cloth

Apple came out yesterday with the Pro Display XDR, starting at $4,999. By shelling out $1000 extra, you could get it with nano-texture glass, which cuts down on reflectivity and glare to give you a matte look. However, if you are going with the $1000 add-on, you must know that you can’t clean it with a simple cloth, rather you need a special Apple polishing cloth.

Apple polishing cloth Pro Display XDR

FirmBee / Pixabay

Cleaning instructions for Pro Display XDR

After the release of the new Pro Display XDR, Apple came out with a support document, detailing how to clean the display. The support document includes instructions for cleaning the standard Pro Display XDR and the nano-texture matte coating model.

With the Pro Display XDR, you get an Apple polishing cloth. You need to use it if you want to keep your Pro Display XDR, specifically the nano-texture matte coating model, neat and clean.

Image Source; Apple (screenshot)

Talking of the standard Pro Display XDR, the support document suggests using either the Apple polishing cloth or any other “clean, dry microfiber cloth.” Moreover, Apple also recommends using “a small amount of water” for any additional cleaning. The iPhone maker does not suggest using any screen cleaner which includes acetone.

Talking of the model with the nano-texture matte coating, Apple warns not to use any non-Apple cloth to clean the glass. Also, the company does not recommend using water or any other liquids.

“Use only the dry polishing cloth that comes with your display to wipe dust or smudges off the screen. Don’t add water or use other liquids to clean the nano-texture glass,” the document says.

Since the cloth that comes with the box is so important, Apple also addresses the question of what to do if you lose the cleaning cloth. In case you lose the cloth, Apple asks you to contact customer care to reorder the cleaning cloth. There is no information on the replacement cost.

Why do you need the Apple polishing cloth?

A question that arises here is why you need to take such special care of the Pro Display XDR. Apple does not reveal anything about it, but it likely has to do with the technology used.

As per the company, in the model with nano-texture matte coating, the glass is “etched at the nanometer level for low reflectivity and less glare.” Such technology results in beautiful image quality along with reducing glare.

“The result is a screen with beautiful image quality that maintains contrast while scattering light to reduce glare to the barest minimum,’” Apple says.

It can be assumed that the use of such a technology is why you should never use any non-Apple polishing cloth. Apple’s support document also outlines how you should clean the cloth.

Their instructions are to use dish soap and water to hand wash the polishing cloth, rinse it thoroughly, then let it air dry it for at least 24 hours.

Additionally, for the Pro Display XDR, Apple also warns against using compressed air to clean the screen’s “cheese grater” enclosure.

This is not the first time Apple has asked users to treat its premium products differently.  When Apple launched the original iPhone in 2007, many headphones required a special extension cord to fit into the headphone port.

Pro Display XDR: other details

Apple first talked about the new Mac Pro and the Pro Display XDR at the WWDC (Worldwide Developers Conference) in June. Now, both of the devices are available for purchase.

Apple’s 32-inch 6K Pro Display XDR starts at $4,999. However, it doesn’t come with a stand. You will have to shell out $999 for Apple’s Pro Stand. Or, if you want to use the stand you already have, then you need to pay $199 for Apple’s VESA mount adapter.

Though the device is expensive, it has been developed to compete with professional reference displays, and not the displays used by general users. Reference displays offer better brightness, contrast ratio and color accuracy for color grading and evaluation. This is useful for editing photos and videos.

Apple’s Pro Display XDR is meant to be used along with the Mac Pro. You can, however, use it with other recent Macs as well. The Macs that this latest display supports include the 2019 iMacs (both 21.5 and 27-inch), the 2018 15-inch MacBook Pro and the 16-inch MacBook Pro.

Also, you can make any other Mac with Thunderbolt 3 ports work with the Pro Display XDR. For that, you will have to use the Blackmagic eGPU or eGPU Pro. The Pro Display XDR will start reaching the customers on Dec. 20, while the one with nano-texture glass won’t be available until Jan. 21, 2020.

Along with the Pro Display XDR, Apple also came out with a new Mac Pro yesterday. The Mac Pro starts at $5,999. Its specifications include 32GB RAM, 256GB SSD, AMD Radeon Pro 580X GPU and an 8-core Intel Xeon CPU. If you wish, you can configure the machine with a better processor, graphics, memory, storage and even wheels. However, the top-of-the-line version could cost over $50,000.

About the Author

Aman Jain
Aman is MBA (Finance) with an experience on both Marketing and Finance side. He has worked as a Risk Analyst for AIR Worldwide, and is currently leading VeRa FinServ, a Financial Research firm. Favorite pastimes include watching science fiction movies, reviewing tech gadgets, playing PC games and cricket. - Email him at