Here’s how to fix black camera issue on iPhone 11

Apple’s iPhone 11 series comes with a new camera setup along with several new camera features. The reviews so far have been good as well, suggesting Apple has done a great job in the camera department. However, as with all new devices, the iPhone 11 series is not without issues. Several users have reported an odd issue with the camera app, where the camera app shows a black screen instead of what it should be showing. If you are also facing the same issue, don’t worry. Until Apple comes up with a fix, there are a few tricks that could help you to fix the black camera issue on iPhone 11.

fix black camera issue on iPhone 11

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What is the black camera issue?

Before we detail the fix for the black camera issue, let us understand what the issue actually is. When you launch a camera app on the iPhone 11 phones, instead of seeing what the camera sees, you end up with a black screen along with camera controls. It seems like something is blocking the screen at the back of the phone, thus, making it difficult to take a picture.

The issue has been reported by users on iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max. Some have reported the same issue with older iPhones as well. This issue is very frustrating for users as it prevents them from capturing their favorite moments. If you also come across the black camera issue, don’t panic as you can easily fix it.

Now that you know about the issue, let’s see how you can fix the black camera issue on iPhone 11. Based on the comments from affected users, three tricks have helped them to fix this issue – force close the Camera app, Switch the camera from back to front to back, and restarting the iPhone.

How to fix the black camera issue on iPhone 11

To force close the Camera app, follow the below steps:

  1. Swipe up from the bottom of the screen to bring up the App Switcher on your iPhone 11. Now, hold your finger on the screen for a second and then remove it.
  2. Swipe up on the Camera app card to close the Camera app.

After the app is closed, re-launch it. Hopefully, the black camera issue should be fixed now. If the issue still persists, you can try the second trick.

In the second trick, you need to switch the camera from a rear-facing camera to the front-facing. Then after waiting a couple of seconds switch back to the rear-facing camera. The black screen should be gone now.

If this second trick also does not solve the issue, you can try this third trick – restarting your iPhone. It is the most common troubleshooting trick and can solve several minor issues. So, it is possible that it could fix the black camera issue as well.

Several users have claimed that these tricks have helped them to fix the black camera issue on iPhone 11. So, these tricks should help you as well to resolve the issue. It is possible that the issue may show up again on your iPhone after some time even after you have fixed it using the above tricks. If such is the case, you can try the above tricks again.

If the issue shows up frequently even after trying the above tricks, then you need to contact Apple Support or wait until the next iOS 13 update. It is recommended that you don’t try any extreme steps to fix the issue, such as Restoring your iPhone, as Apple is expected to fix the issue permanently with the next update.

Blurry image: how to fix

Since the launch of the iPhone 11, users have reported several other issues with the phone’s camera. Of all the issues, the most reported one is of the iPhone 11 taking blurry images, or the image or video quality is not up to the mark.

Camera capabilities of the iPhone 11 series have gotten great reviews. So, the issues of blurry images or poor image quality might have nothing to do with Apple. It is possible that the issue could be with your iPhone and could be easily fixed by taking a few precautions.

For instance, the protective case that you are using might be resulting in inaccurate images or videos. It is possible that the case is affecting the natural lighting of the scene or portrait. To check if the case is at fault or not, take sample pictures with and without the case.

If the protective case is not impacting the image quality, then it might be possible that your iPhone’s lens is not clean. It is recommended that you don’t clean the lens with your fingers, instead use a microfiber cloth.

Also, to properly make use of your new iPhone 11, you must understand what lens to use. The top-end models of the new iPhones come with three cameras – telephoto lens, wide-angle lens and ultra-wide-angle lens. Each lens has its own unique capability. So, you should know about each lens to know which one to use and when.  Refer to the below video to know what each lens does.



About the Author

Aman Jain
Aman is MBA (Finance) with an experience on both Marketing and Finance side. He has worked as a Risk Analyst for AIR Worldwide, and is currently leading VeRa FinServ, a Financial Research firm. Favorite pastimes include watching science fiction movies, reviewing tech gadgets, playing PC games and cricket. - Email him at amanjain@valuewalk.com