Call of Duty Mobile not working, loading screen stuck, connection and login issues

Call of Duty Mobile not working, loading screen stuck, connection and login issues
Image source: Screenshot from YouTube

If you are one of the many excited fans who dove into Call of Duty: Mobile as soon as it became available on Android or iOS, you might be feeling disappointed right about now. Many are reporting that Call of Duty: Mobile is not working. Some players say they’re stuck at the loading screen, while others report login issues. Here’s what we know about the problems so far.

Call of Duty: Mobile not working for many players

There has been so much hype about the game since it was officially announced in March that it shouldn’t be a surprise that there are issues with it. Based on everything we are hearing, it seems the game’s servers are simply overloaded with traffic, leaving many players stuck at the loading screen or experiencing login issues.

Activision Support acknowledged that Call of Duty: Mobile was not working in a tweet early Tuesday:

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Unfortunately, there are no workarounds for the issues. The good news is that we are starting to see reports that some players are able to get in and play the first-person shooter game on their mobile devices, but many still say Call of Duty: Mobile is not working. If you’re still having trouble, there’s a Reddit thread here for players who want to share their struggles.

Other problems

Activision Support also tweeted that it has seen a dramatic uptick in traffic since the login issues were reported with Call of Duty: Mobile. If you’re trying to get in touch with the publisher about the problems, you could have a long wait.

In addition to the login issues, one other concern we’re hearing right now, according to CNET, is the lack of support for controllers. Charlie Intel said Sunday that Activision was testing support for controllers in the beta, but when the game launched today, it did not offer support for controllers.

However, multiple YouTubers and game blogs are reporting that many players are attaching a mouse, keyboard and larger display to their mobile devices and playing Call of Duty: Mobile that way using emulators. It’s possible Activision will step in at some point and put a stop to that, but for now, the publisher has bigger fish to fry.

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Michelle Jones is editor-in-chief for and has been with the site since 2012. Previously, she was a television news producer for eight years. She produced the morning news programs for the NBC affiliates in Evansville, Indiana and Huntsville, Alabama and spent a short time at the CBS affiliate in Huntsville. She has experience as a writer and public relations expert for a wide variety of businesses. Email her at
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