Hundreds of millions of people rely on the Gmail service for communication, collaboration, and work. So, when Gmail went down, a lot of users took it to Twitter and other social networks to complain about the outage. I was getting a ‘404 Error’ message again and again when trying to login to my Gmail account in Chrome browser on my Windows PC at around 6 AM Eastern Time on Tuesday. The service appears to be up and running now for most people without any issue.
The Gmail service outage began at 6:16 AM EST
According to Down Detector, thousands of users from Europe, India, and many other countries began logging reports of Gmail outage at 6:16 AM Eastern Time on Tuesday. Some people said the Gmail service was down across all platforms and browsers while others noticed the issue only on select platforms. The outage appears to affect many parts of the world.
Is @gmail down ? i am getting this error while logging in! pic.twitter.com/XqKL4ybRXJ
— Sharjah Red (@zeefu) January 29, 2019
#GMAIL con reportes de caída en varios países del mundo. pic.twitter.com/PJ6mI87oKk
— Federico Cioni (@fcioni) January 29, 2019
https://twitter.com/kevin_q8/status/1090212000733503488
As per Down Detector, about 42% users reported problems with log-in while 31% said they were unable to receive messages. Another 25% users complained that they were unable to access the Gmail website. One user said on Twitter, “There’s definitely a problem. Hope it will be sorted soon as I need to use email.”
@gmail is down today?? ?? Can you please give us estimate time? Even Gmail mobile app not working. pic.twitter.com/B33WaezTqw
— Govind Singh ? (@mr_govindsingh) January 29, 2019
Why google mail isn't working, so shitty ! @Google @gmail
— Muhammad Mehdi (@mahdijeeee) January 29, 2019
While users have bombarded Twitter and other platforms with complaints, the Gmail support has refused to acknowledge any issues with the service. Google hasn’t confirmed the outage. The Google app’s status dashboard lists no issues with the Gmail service, though most users including me disagree. It asked users to clear the browser cache and try logging in again.
Hi there. Currently, there are no disruptions. Could you try clearing the browser cache and cookies to see if that helps: https://t.co/0qpxh9xK73? Keep us posted.
— Gmail (@gmail) January 29, 2019
For the uninitiated, the ‘404 Error’ is a standard error in the world of Internet communications. It means your request has reached the right server, but the server couldn’t find what you were looking for. Though Gmail is working for me as of this writing, complaints from many parts of the world continue to emerge.
Earlier, the Google Play Store app was also crashing randomly, reports Piunikaweb. The Google Play Twitter account recommended the affected users to clear the cache by going to Settings > Apps > Google Play Store > Storage > Empty the cache. Many users reported later that it worked for them.
https://twitter.com/khalisafhm/status/1090194415614709760
@GoogleIndia Google play store is not open in Redmi note 4. Watch pic .note this and reply . pic.twitter.com/KVqp3lsMLE
— SUNIL VIRSODIYA (@SVirsodiya) January 29, 2019
Hm, Google Play Store suddenly keeps crashing whenever opening. Solved by do a ‘clear data’ on the Google Play Store app.
— Remco Brink ? @[email protected] (@nilicule) January 29, 2019
Bonjour. Afin de tenter de résoudre ce souci, pouvez-vous vider le cache et effacer les données du Play Store ? Pour cela, allez dans les paramètres de votre appareil > Applications > Google Play Store > Stockage > Vider le cache et Effacer les données. Cela fonctionne-t-il ?
— Google Play (@GooglePlay) January 29, 2019
If it still didn’t work for you, the Play Store support team recommends uninstalling the Play Store update. You can do it by going to Settings > Applications > Play Store > Plus (3 small dots) > Uninstall the updates. Now launch the app and see if it works.
Hi Clare. Currently there isn't any known outage. Could you try the troubleshooting steps in this guide: https://t.co/j8l3PQ6XmN? Let us know if that helps.
— Google Play (@GooglePlay) January 29, 2019
Fortnite is back up now
Separately, popular game Fortnite had gone down for many players on Monday. The support team confirmed in a tweet that they were aware of the problem and working on a fix. Fortnite was undergoing a downtime, so many users were unable to log-in to the service.
The Ice King recalls his legion as downtime for the v7.30 patch begins.
Discover what awaits you in this week's update: https://t.co/AxBt8jDAw7
— Fortnite (@FortniteGame) January 29, 2019
We’re aware that players are experiencing issues when attempting to use Epic Games services. We’re currently working on a resolution and will keep you updated.
— Fortnite (@FortniteGame) January 29, 2019
Epic Games, the developer behind the blockbuster title, said on its status page that it had “identified an issue with logins and some players may have trouble connecting to Epic Games services.” The problems have been resolved and the app is working as expected now. Fortnite generated about $2.4 billion in revenues – mostly through in-app purchases – in 2018.
“We are observing recovery to Epic Games services as a result of the fixes we’ve implemented, and will continue to monitor to ensure full recovery,” says Epic Games on its status page.