A Broken S Pen Is The Last Thing Galaxy Note 9 Owners Want

Galaxy Note 10 5GImage Source: Samsung.com (screenshot)

People who purchased Samsung’s Galaxy Note 9 flagship have already complained about various issues such as ‘frozen’ soft keys, camera lagging, software problems, and display flickering. The Korean electronics behemoth could fix most of these issues via over-the-air software updates. But many Galaxy Note 9 owners are complaining about a broken S Pen. The stylus is so fragile that it is breaking off for no apparent reason.

Galaxy Note 9 users frustrated with broken S Pen stylus

The S Pen stylus is an integral part of the Galaxy Note 9. This year, the S Pen received a major upgrade, acquiring many new features. The stylus comes with Bluetooth support, enabling better interactions, control of presentations, and music playback. However, the accessory has become extremely fragile in the process.

In some parts of the world such as Hong Kong, Samsung shipped with the Galaxy Note 9 Special Edition with not one but two S Pen units. That’s pretty interesting.  Did Samsung make that decision while designing the fragile S Pen? A large number of Galaxy Note 9 owners have taken to Samsung’s official forum, XDA Developers, Reddit, and Twitter to complain about their S Pen breaking down within days of buying the phone.

One user on Twitter said the clicker of their S Pen broke off while he was taking calculus notes. Another said the S Pen snapped while pulling out. Yet another said the top of their S Pen broke off within just 2-3 days of buying the handset. One affected user pointed out that the top 1/3 of the stylus has “very thin plastic housing.”

In most of these cases, users didn’t apply too much force or dropped the stylus on hard surfaces. Worse, one Galaxy Note 9 owner said their S Pen broke off after falling on a carpeted floor. If you have paid a thousand dollars to buy the phablet, a fragile and broken S Pen could further add to the cost.

Can you get your broken S Pen replaced?

Samsung has offered replacement S Pen units to some users but not everyone is getting a replacement because getting approval for the physical damage isn’t easy. If Samsung deliberately made the S Pen so fragile, it should have at least informed buyers that they needed to take extra care of the stylus.

If your S Pen broke off and you couldn’t get a replacement, you can buy a new one directly from Samsung’s website for $30. The replacement S Pen is available in Ocean Blue and Lavender Purple colors. Pairing it with your Note 9 is as easy as sliding it in the phone’s receptacle. There are also a bunch of third-party options available that claim to work well with the Note 9, but they won’t have the unique features offered by Samsung’s stylus.

The S Pen is what differentiates the Galaxy Note line from the Galaxy S series and other flagship smartphones out there. People use it for navigation, taking notes, previewing email content, writing Screen Off memos, sending Live Messages, and much more. Thanks to Bluetooth support, the new S Pen also gets remote control capabilities. You can use it to control music playback, change slides during a presentation, and click pictures.

Fortunately, the S Pen is a detachable accessory that you can replace unlike the non-replaceable battery inside Galaxy Note 7. The Note 7 battery debacle had forced Samsung to recall the device twice and eventually discontinue it. The Galaxy Note 9 battery also recently caught fire in a woman’s purse. A major hardware flaw in its flagship phones is the last thing Samsung wants.

Priced at $1,000, the Galaxy Note 9 sports a gorgeous 6.4-inch Super AMOLED Infinity display, a 4,000mAh battery, Always On Display support, dual cameras on the phone, a 3.5mm headphone jack, a microSD card slot, Bixby AI assistant, and DeX support.

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About the Author

Vikas Shukla
Vikas Shukla has a strong interest in business, finance, and technology. He writes regularly on these topics. - He can be contacted by email at vshukla@valuewalk.com or on Twitter @VikShukla10

10 Comments on "A Broken S Pen Is The Last Thing Galaxy Note 9 Owners Want"

  1. The issue with these pens is an engineering fault. They always break at the weakest point which is where the small plastic click rod ends 1/4 way up the pen. This rod goes through a hole drilled into center of the pen this exit point of the rod reduces the integrity of the surrounding plastic.
    I’ve had 2 break always when clicking. If the click rod went 2 inches further into the pen, it would never break so easy.

  2. I like you buddy as you have yet to lose your sense of humor and I had a rare laugh today and for that, I will say thanks.

  3. Well, Fuk me you piece of sh!t.

  4. Lol are you okay dude? This post is incoherent – we do not sell any pens

  5. Vintage Samsung and just cannot understand this company. Their proprietary BS spewing out of this company’s mouth leaves skid patterns in their Once stellar reputation and folks are catching on to this company’s antics.
    I have had two pens self destruct on my as$ and do you know what’s breaking them? If you do not use Bluetooth your pen will last, as they put the button exactly where linear pressure is more apt to break it exactly where they all break. There is no reason for this seam other than to fill Samsung pockets so do yourself a favor and buy passive pen on Ebay and if fact buy 4 for price of one Samsung. Be careful with future updates though as they have left room in software to make these pens fail, painting u into a corner in having to buy their break away pen..

  6. My pen broke in my phone and I cant get it out

  7. I use my pen but I don’t play with it. Still in one piece.

  8. I bought a Note 9 4 days ago. The head of my S-pen just broke the 4th time I tried to remove it. Wish it was fake news…

  9. Lol soooo its now november were are the rest of these broken spens …fake a$s news

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