Many users are now reporting issues with the iPhone X overheating, and there’s currently not a fix in the works.
iPhone X Overheating
With the iPhone X overheating, many users are upset about a major problem with their new – and very expensive – new phone. Although the phone innovated in a major way with the new Face ID technology, an iPhone X overheating problem may impact the usability of the device – a much more important issue to address than a nifty way to unlock your phone using your face.
The iPhone X overheating problem varies in severity from a phone that is a little warm to a complete shutdown. Redmondpie reports that one user suggested his wife’s phone got so hot that it was completely unresponsive, wouldn’t register in iTunes, and was unable to cool down.
While it’s unrealistic to expect every new phone to ship without any bugs, the fact that the iPhone X overheating issue is so severe in some cases that the phone is just not turning on is a major problem for Apple. Issues in software are much easier to fix, while problems with the hardware such as the issue causing iPhone X overheating is much more severe and much more difficult to fix. Software issues can be patched out via updates, but hardware issues often require a physical fix.
Spending $1000 only to be met with an iPhone X overheating issue is a major concern, and it doesn’t appear as if Apple currently has an idea on how to fix the problem. What is currently the most cutting-edge smartphone shouldn’t be plagued with a problem like this, and if it remains unaddressed there’s a potential for the company to lose their current market dominance. The issue is so bad that some users are apparently putting their phone in the freezer to get it to cool down.
Another user reported an iPhone overheating problem that got so hot that it was at the point that the phone was too hot to touch and it wouldn’t even cool down after placing it in the freezer. Some users who were having the problem reported that the issue occurred mainly when they were running navigation software that put a heavy load on the processor – such as Google Maps or Waze. Others still have suggested that watching videos on the Facebook app or even just within Safari has caused the overheating, as well as massive battery drain on the device.
One customer has recorded a video as proof, demonstrating the iPhone X overheating issue. Take a look at the video below.
In the video, the iPhone X is actually disabling the LED camera flash due to the heat of the phone, saying that the device needs to cool down before it can be enabled again. This feature serves as a safeguard so that the phone doesn’t become damaged, so it’s a good thing that it’s there overall, but it really shouldn’t be happening as frequently as it has been, which spells a major issue for Apple. If their phones are to gain a reputation for overheating batteries, that could hamper the sales of one of their best performing devices thus far.
Following In Samsung’s Footsteps
The iPhone X overheating issues bring to mind a more disastrous event that played out similarly. The Galaxy note 7 release was perhaps one of the most troubled in history, with all of the phones having to be recalled due to exploding batteries and an entire generation of that line sent completely down the drain. All of the research and development put into the phone as well as the costs of manufacturing the devices was for nothing due to a hardware issue that made the Note 7 dangerous to own.
While the iPhone X overheating problems aren’t nearly as ubiquitous as the Note 7’s problems, there are a number of users reporting that the device becomes too hot to hold. The last thing that Apple needs right now is a reputation in the same vein as Samsung’s disaster of a phone launch.
This hardware problem from Apple’s newest phone is rather unprecedented, as the company is usually pretty good about releasing top-notch devices without too many issues. Overheating has been reported in phones and laptops in the past, but not quite to this extent. A device as expensive as the iPhone X shouldn’t have people sticking their new phone in the freezer.
Unfortunately, the iPhone X overheating issue isn’t the only problem with the new phone either. Some iPhone X users are reporting that Apple’s device is using way more cellular data than previous phones and that there are certain points where the phone may use cellular data even if you are connected to WiFi. Apple hasn’t commented on these “enhancements” that cause higher data use, and it’s a major problem for those of us with strict data limits and use WiFi to use their phones as they need without eating through their data.
It’s clear that despite having some innovative new technology and driving huge numbers of sales, the iPhone X still has some kinks to work out. We hope that Apple can work to address these issues and find a way to ensure people don’t have to stick $1000 worth of technology in the fridge to make it usable again.