Technology

Users Report Facebook Messenger Keyboard Bug On iOS Devices

Many people are reporting a Facebook Messenger keyboard bug that is causing issues for many users on iOS devices.

Facebook Messenger Keyboard Bug
Image source: Karlis Dambrans/Flickr

Facebook Messenger Keyboard Bug

With the app being one of the most popular apps in the world – boasting over a billion active users – a major Facebook Messenger keyboard bug that makes the utility near-unusable by many iPhone users is a serious concern that has many people quite frustrated with their inability to efficiently send messages.

The Facebook Messenger keyboard bug affects typing inside the app. A number of users on the iPhone are reporting that the app is freezing after just a couple of words typed into the chat bubble, but that other apps are working just fine – indicating that it’s a bug within the app itself rather than a problem specifically with their devices.

TechCrunch reports that closing and opening the app didn’t fix the Facebook Messenger keyboard bug, and that even uninstalling and reinstalling the app from scratch did nothing to solve the problem. The technology site reached out to Facebook regarding the issue and was informed that the social media giant is currently aware of the issue and working on a fix, but right now there’s no word on when exactly this annoying bug will be addressed.

While the Facebook Messenger keyboard bug isn’t affecting all iOS users, it’s enough of a problem that many people are taking to social media to express their frustration over the problem. With the app being the primary way in which many people communicate, it’s no doubt a big deal when even basic typing functionality is compromised.

The Future of Messenger

In a statement earlier this week, David Marcus – the head of the division that deals with Facebook Messenger – said that “Over the last two years, we built a lot of capabilities to find the features that continue to set us apart. A lot of them have found their product market fit; some haven’t. While we raced to build these new features, the app became too cluttered. Expect to see us invest in massively simplifying and streamlining Messenger this year.”

Hopefully the process of simplifying and streamlining the app will ensure that issues like the Facebook Messenger keyboard bug don’t become an issue. While making the app simpler won’t necessarily fix the issue, more complicated apps mean more complicated code in a lot of cases – and more opportunities for something to go wrong.

2017 was overall a great year for the app, with numbers welling to 1.3 billion and more and more people using the app as their primary way of staying connected while apart. Facebook outlined their plans in their statement, and it looks as if the future of messenger is equally bright. The company has plans to add new options for real-time communication and continue to expand the service to better support businesses and marketing.

All of these features are well and good, but first the company needs to address glaring issues like the Facebook Messenger keyboard bug. Hopefully a combination of bug fixes and streamlining the app will help the company continue to flourish and provide a better and more fully-featured experience to consumers.