Nokia 5 owners have been facing problems opening the Dolby Equalizer settings in a few music apps. HMD has now acknowledged the issue and has said the bug will be fixed as soon as possible.

Nokia 5
Image Source: Nokia.com (screenshot)

Some relief for Nokia 5 owners

Many Nokia 5 owners have complained that they are not able to access the Equalizer app from Google Play Music or Spotify. According to the users, a white screen appears whenever they try to open the Equalizer. One Nokia 5 owner recently posted a screenshot of their conversation with HMD’s Nokia Mobile Care Team. During the conversation, the HMD team assured them that the bug would be fixed, noted NPU.

Some might argue that the response from the HMD representative is a little vague because there is no timeline for fixing the issue. One can only hope that by saying it would be fixed as soon as possible, the company means in the next couple of weeks or sooner. However, until the issue is fixed, users can download various other third-party apps available in the Play Store.

It is also not known if all the variants of the Nokia 5 are corrupted with the bug. However, judging by the sheer volume of complaints, the issue seems to affect most, if not all Nokia 5 owners.

The Nokia 3 also faced a similar bug, which HMD resolved in its July bug fix update. The bug in the Nokia 3 was also sound-related, as users were not able to control the volume. Even when the user decreased the volume for notifications and alarms, the phone would ring loudly with no change in volume. The recent update has resolved the issue, and the volume control is running smoothly now, notes NPU.

Nokia 5 offers value for money

This is the first known issue with the Nokia 5, which was launched at the Mobile World Congress (MWC) this year. The Nokia 5 fits into the mid-range phone category, meaning that it is perfect for those who want the best specifications at a reasonable price. The phone is equipped with a 5.2-inch touchscreen display that has a resolution of 720 by 1280 pixels. The handset is powered by the octa-core Qualcomm Snapdragon 430 processor and comes with 2GB of RAM.

HMD might not have failed Nokia loyalists with the design of the phone. Unlike the Nokia 3, the Nokia 5 has an aluminum body, which is an exceptional feature given the price point. It is a lightweight phone at 160g and is quite comfortable to hold. The volume and power buttons are aesthetically placed on the right side, but they be a little tricky to operate at times.

Nokia also appears all set to launch the next phone in the series: the Nokia 8. HMD Global has announced a press event on August 16, which could very well be the launch event. The Nokia 8 will likely launch around the time of some of the biggest and much-anticipated phones, such as the iPhone 7S, 7S Plus and iPhone 8, the Galaxy Note 8, and the Google Pixel 2.

Nevertheless, the selling point for the Nokia 8 will be the Nokia and Zeiss brand names, which offer a pure Android experience free from pre-installed third-party apps and native apps and services. HMD has also promised regular security patches.

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