Problems And Issues Of Samsung Galaxy S8: How To Fix [GUIDE]

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Problems And Issues Of Samsung Galaxy S8: How To Fix [GUIDE]
Image Credit: Samsung Mobile / YouTube video (screenshot)

There’s no doubting that both the Galaxy S8 and S8 Plus are fantastic Android smartphones. With their infinity displays and powerful specs, they are possibly the best handsets to run the OS ever, But, just like with all new devices, it’s possible users are experiencing issues. As such today we’re going to tell you how to fix problems, those that are common. And, as such be able to enjoy your shiny new smartphone is a niggle free fashion.

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Common Galaxy S8 Problems

Now, before you read on, it’s worth noting that we can not cover every issue, and fix problems we have not seen. As such, it may be that there isn’t a fix for you here. If, that’s the case, please describe your problem in the comments section below. And we will try and help you to resolve it.

So, without further ado, here’s how we can help fix problems that are common.

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How To Fix Problems With Your Galaxy S8

The fixes we are going to look at here are all based on none physical and software based faults. What this means is, if the problem doesn’t come via the manufacturing process or some unintended software bug, we may be able to help. Otherwise, you should return the handset to the retailer you purchased it from, or wait for a software patch from Samsung.

Unlocking The Phone

One of the most unpopular features of the Galaxy S8 and S8 Plus is the fingerprint sensor, mostly due to where it is placed. This placement, for many, has resulted in the handsets being difficult to unlock. Here are a few tips to help you fix problems related to this.

1. One of the most common issues seen is centered around the amount of time a user spent setting up the fingerprint sensor. It appears that in their haste to use the device, users rushed enabling the sensor reading and important part.

As such an inaccurate reading was taken, which has led to unlocking problems. To fix this go to the Fingerprint Sensor Settings and start again. You can do this by Tapping Edit and removing the existing reading. Followed by Adding A New Reading.

2. Both the Galaxy S8 and S8 Plus benefit from having an Iris Scanner built-in. Using this new feature can help to fix problems related to the fingerprint sensor, by removing the need to use it.

To turn it on, go to the Lock Screen >> Security Settings and go through the Setup Process. When complete, go to and unlock Iris Unlock to switch your handset’s display on.

Battery Life

The long thought battle between battery life and extended use of a smartphone, unfortunately, has not been solved by the Galaxy S8. As such users are likely to wish their device had a larger battery capacity. Now, that is beyond our ability to fix problems, but there are a couple of ways in which you can extend battery life.

1. Power saving mode has long been a feature of Samsung handsets, and the two new S8’s have it too. Meaning that if you want to use your handset for longer without charging it, this should be your first port of call.

To switch it on, go to Settings >> Device Maintenance. While there select the Mid Power Saving Mode. Doing so will reduce the brightness and resolution of the screen, and prevent apps from working launching in the background.

2. Having your display switched to always on, looks good and if you’re experiencing unlocking problems can be helpful. However, it does come with a cost, and that’s battery life. So, if you’re looking to fix problems like this, turning off an always on screen is a must.

To do that, go to Settings >> Lock Screen and Security, and then select the toggle next to Always On Dispaly and switch it off. Obviously, there may be times when you need your screen to be on for longer periods. However, we advise against having it always on for battery saving reasons.

Storage Space

While 64GB of storage space should be enough for the many, there will always be a few for which it is not. If that is you, here’s a couple of tips on how to fix problems like this, without a large SDcard.

1. If you’re an avid photographer, someone who snaps a new pic at the drop of a hat. Maybe this one is for you, as it is likely your Galaxy S8 will soon become cluttered with old imagery.

How about signing up or making use of a free cloud storage tool, examples are Dropbox and Google Photos. However, there are many vying for your custom, and some offer many Gigabytes of free space before you have to pay. Furthermore, as these services come with an app, it’s likely that you can set up an Auto Sync. Which means when you have new images, they are automatically uploaded to your cloud space.

And that means you can then safely delete the pictures from your handset, safe in the knowledge that they are backed up.

2. Along with deleting unused apps, there is a Samsung provided way to fix problems relating to storage space. And that is to use, your Galaxy S8’s inbuilt Device Maintenance Feature.

To use it, go to Settings >> Storage and take a look at what is suggested to be removed. Now, this tool is easy to use; however, you should be aware that it will remove temporary files and cached images. Ones that you may be required to re-download at a later date.

And there you have them, six ways on how to fix problems with your Galaxy S8. We hope you found them useful? If you have any questions or need our help, please use the comments section below.

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3 COMMENTS

  1. My s8’s screen in unresponsive. Unfortunately, after 10+ times of resetting, I think it’s time to bring it in to my carrier.

    What is happening is that there are blue squares flashing around certain places on my phone (outlining the clock, notifications, etc.) every second or so. At the same time, there is a beeping noise that my phone makes when the squares appear. It is a miracle that I can even turn my phone off, but I cannot swipe to unlock the lock screen when it is on.

    I never dropped my phone nor has it had contact with water, though I know that would not really be a problem.

    Aside from this, I also have Bluetooth connection problems. Music will skip, lag, and pause. Occasionally, Bluetooth would even disconnect by itself. Not really sure why this is happening as well, but I just wanted to report that.

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