Windows 10 Users May Pursue Class-Action Against Microsoft

Windows 10

Microsoft Windows 10 is liked by some, but many hate the new OS. Despite the mixed reviews, it’s no secret that there are several problems with the new version of Windows. Therefore, many PC users that upgraded to this version, either willingly or unwillingly, are now exploring the possibility of a class-action lawsuit against the tech firm, says a report from Softpedia.

Class-action against Microsoft won’t be easy

The idea of a class-action was first noted on August 14th on Microsoft’s Community forums. Since then, the idea has been backed by nearly 200 users, who also criticize the tech firm for the performance of Windows 10.

However, users considering pursuing a class-action against Microsoft must keep in mind that they agreed to the EULA while installing the new OS. This renders some of the problems ineligible for redress, says the report.

Separately, on issues related to unauthorized access by Microsoft, the company has already clarified that it only collects information on error and app crash data. Also, this information is included in the privacy policy, likely making any complaint irrelevant in court.

Whether or not Windows 10 users will initiate a class-action against Microsoft or not remains to be seen. But this does suggest that all is not going well (as was expected) with the Microsoft Windows 10 OS.

Windows 10 vs Windows 7

The original message that demanded a class-action lawsuit also noted the problems that upgraders are facing. The message also calls for an attorney or a firm interested in taking on the class-action lawsuit against Microsoft.

The message says that after upgrading to Windows 10 via ‘automatic updates’ thousands of the PCs have “been rendered useless,” and left with 1. no sound, 2. no operating screen time 3. no access (password issues) 3. memory issues 4. lost files 5. unauthorized access by Microsoft.”

Meanwhile, the lead enjoyed by the Windows 10 over the adoption rate of Windows 7 at the same post-launch point in its lifecycle evaporated. Windows 10 has lost its lead despite it being offered for free, claims data from a Web analytics firm.

This suggests that the impact of Windows 10 free upgrade offer’s has not been a big deal when compared to the organic growth enjoyed by the Windows 7 in its first 123 days (from late 2009 to early 2010). However, there is a good chance that Windows 10 will regain its lead given the expected holiday PC sales in the weeks ahead.

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About the Author

Aman Jain
Aman is MBA (Finance) with an experience on both Marketing and Finance side. He has worked as a Risk Analyst for AIR Worldwide, and is currently leading VeRa FinServ, a Financial Research firm. Favorite pastimes include watching science fiction movies, reviewing tech gadgets, playing PC games and cricket. - Email him at [email protected]

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