Galaxy Note 4, Note 3 Users Report Android Lollipop Problems


Most of the U.S. telecom carriers have rolled out Android 5.0 Lollipop update for Samsung’s Galaxy Note 4 phablet. Verizon was the latest to offer Lollipop update to Note 4 and Note 3 users. But the Note 4 and Note 3 users have increasingly complained about performance issues with their devices following the software update.

Galaxy Note 4 Lollipop update frustrates customers

When Sprint and AT&T issued Lollipop updates for the Galaxy Note 4, a large number of frustrated owners complained in online forums and social media that their phones were facing forced reboots, battery drain and forced closing of apps, reports James Geddes of Tech Times. Such complaints only intensified after Verizon rolled out the update.

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Some users praised the improvements brought about by Android Lollipop. But a large number of Galaxy Note 4 and Note 3 owners were disappointed with the update. And some of them wanted to downgrade to Android KitKat. One Tech Times reader said, “Got the Verizon update. Went to bed with the phone at 100 percent. Woke up at 40 percent. Update doing something wrong. All apps closed.”

Verizon, AT&T, U.S. Cellular push updates for Galaxy Note 4

Other readers reported similar issues. Many Galaxy Note 4 users who updated to Lollipop complained of app freezing, overheating and forced rebooting. In some cases, the owners had to return the phones to the manufacturer for replacement or repair. Reps at carriers and retailers admitted that it was a serious issue widespread among a large number of Note 4 and Note 3 devices.

Neither Samsung nor telecom operators have issued any official statement on the problem. But they seem to be making efforts to fix it. U.S. Cellular has pushed a new update to its Galaxy Note 4 users. AT&T and Verizon have also rolled out updates to Note 4 users with new build numbers. Let’s see if users face any problems after the new updates.

HTC One M8 users had also reported similar issues after the Android 5.0 Lollipop update.