Apple Inc. (NASDAQ:AAPL)’s iPhone 6 and its bigger sibling 6 Plus ran into some glitches Wednesday. Several videos surfaced online showing that the 5.5-inch phablet was highly vulnerable to bending. Many users reported that the iPhone 6 Plus would bend in their pockets. Trouble for the company grew further when users began reporting technical issues after downloading the latest software update iOS 8.0.1.
Apple stops providing iOS 8.0.1 update
Hundreds of users took on to Twitter and Apple’s chatrooms to express their frustration. They said that the update to iOS 8 caused problems with TouchID and rendered their devices unable to make calls. The update blocked their cellular service as well. Cupertino had started distributing iOS 8.0.1 on Wednesday to fix several bugs in the iOS 8. But the company stopped providing the software update after user complaints.
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The iPhone maker told users to reinstall iOS 8 using iTunes. Apple was investigating the issue and will issue advice to customers as quickly as possible. Nearly 50% of all iOS devices run the newest iOS 8. Some tech experts reported that the problem persisted more in the latest models, iPhone 6 and 6 Plus. It’s quite common for new software to have some bugs that must be fixed with subsequent updates.
Meanwhile, the reports of iPhone 6 Plus being vulnerable to bending have questioned Apple’s supremacy in consumer technology. Many users said the aluminum body of the iPhone 6 Plus showed curing after a few hours in their pockets. Seems like Cupertino compromised on the smartphone’s rigidity while making it thinner.
iPhone 6 received high ratings on ‘breakability’ tests
Surprisingly, both the iPhone 6 and 6 Plus received high scores on a “breakability” test conducted by San Francisco-based SquareTrade. It’s still unclear how widespread the issue is. After the reports of bending surfaced online, SquareTrade chief marketing officer Ty Shay said two staff members of the first firm tried to bend the bigger iPhone 6. One employee, a man, was able to bend the device while another, a woman, couldn’t.
Shay said SquareTrade’s breakability tests didn’t include bending. The firm plans to conduct further tests. Anyway, the bent devices still function normally.
Apple shares fell 1.04% to $100.67 in early trading session Thursday.