Dropbox Down Update: Problem Fixed

dropboxBy Dropbox (https://www.dropbox.com/branding) [Public domain], via Wikimedia Commons


After being down for just a short while, Dropbox said via its Twitter feed that the service is back up and running. The company also urged users who continue to experience problems to let them know.


On its Twitter feed, Dropbox says it is aware of an issue but that it is working on a fix right now. Currently, anyone who tries to use the service gets the following error message:

“Something went wrong. Don’t worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.”

Dropbox says it’s having server problems

Currently the company’s website states that its website is throwing back 5xx errors, which suggests some kind of internal problem with its servers. The issue seems to be affecting both Windows and Mac computers, preventing files from syncing with Dropbox. Also the service’s file sharing doesn’t seem to be working, as it returns the following message:

“The server took too long to respond.”

The mobile apps appear to be having problems syncing files as well. However, any files which have been downloaded to devices are still available. Users will note though that they are in offline mode.

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About the Author

Michelle Jones
Michelle Jones was a television news producer for eight years. She produced the morning news programs for the NBC affiliates in Evansville, Indiana and Huntsville, Alabama and spent a short time at the CBS affiliate in Huntsville. She has experience as a writer and public relations expert for a wide variety of businesses. Michelle has been with ValueWalk since 2012 and is now our editor-in-chief. Email her at [email protected]

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