Apple Inc. (AAPL), iOS Users Just As Happy As Android Users With Apps

Apple Inc. (AAPL), iOS Users Just As Happy As Android Users With Apps
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Apple Inc. (NASDAQ:AAPL) users may be paying more per app in the App Store, but they’re no happier with them than Android users, according to a study conducted by Piper Jaffray analyst Gene Munster. His team examined the top 200 apps—both paid and free—on iOS and Android and found that the user ratings on both of them were about the same.

Measuring app customer satisfaction on Apple, Android

According to Munster, there was a virtual tie between customer satisfaction of apps on Apple Inc. (NASDAQ:AAPL)’s iOS platform and Google Inc (NASDAQ:GOOG)’s Android platform. He noted a very slight edge from Android users, but overall, the 112 apps they found which are on both iOS and Android had an average 4.28 rating among users of Android devices and 4.16 among users of Apple devices.

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One area of significant difference noted by Munster was the greater number of reviews for paid apps on Apple devices. He recorded 6.1 million of them, compared to 3.4 million on Android. Perhaps unsurprisingly, Android had more reviews on free apps. Munster’s team noted 61.9 million, compared to 26.7 million on iOS. Mun