Apple Inc. (NASDAQ:AAPL) recently opened up an online store in Russia, which allows Russian customers to purchase products directly through the tech store. This is a huge deal as Apple doesn’t have any brick-or-mortar outlet stores in Russia.
The Apple Inc. (NASDAQ:AAPL) online store is full-featured and includes both telephone operator assistance and live chat support. The store also features the company’s line of current computers, phones, and tablets as well as stylish accessories from third party brands. There is also free shipping for purchases of 4000 rubles or more.
Apple Placing a Customer Service Office in Moscow
Since Apple doesn’t have any stores in Russia, the country’s consumers will have to ship back returns via mail with a return merchandise authorization (RMA). The website also mentions a list of authorized service providers should the customer receive a defective product. Apple is basing their customer service for the Russian online store in Moscow. The hours for the return and refund call center are in Moscow time.
Apple Launched iTunes in Russia Last Year
This isn’t the first time Apple Inc. (NASDAQ:AAPL) has made a splash in the Russian market. Just last year, the company launched iTunes in Russia as part of the 56-country expansion that also included South Africa and Turkey. Now iTunes users in Russia can order an iPhone, iPad, or iPod Touch to store their growing iTunes collection. It’s evident that Apple is poised to take over the world and markets. This is a smart move for the company as it secures them more spots and gives them a chance to take over a market that’s currently growing.
The Apple Inc. (NASDAQ:AAPL) online store in Russia looks very similar to the online store in the United States except for language and prices. The design and the products are generally the same. The iPod Touch starts at 12 990 py and the iPhone 5 starts at 29 990 py6.
Now that Apple Inc. (NASDAQ:AAPL) is ready to take the lead in the Russian tech market, it seems that they’re ready for anything.