Update: Some users still say that Facebook Messenger is down, but it looks like the problems could be starting to clear up. Users in many countries are reporting that the messaging service is back up and running, although a few others say they’re still having problems and Facebook is telling developers on its app dashboard that there is still a “major outage” going on for more than three hours.
Facebook Messenger is down, and users are not happy about it. It’s apparently a tragedy because there aren’t enough other ways to communicate with each other, or worse—face-to-face or voice contact may be necessary. I know it’s shocking, but try to keep it together, folks. At any rate, here’s what we know about the outage so far.
Early reports that Facebook Messenger is down
Users who are complaining that Facebook Messenger is down are receiving this simple message: “Chat is currently unavailable.” The problems seem to be spanning the globe and affecting thousands of users. Down Detector indicates that Messenger went down around 6:20 a.m. Eastern time.
Many users who reported that Facebook Messenger is down said they couldn’t log in at all, while others reported that messages weren’t loading. Facebook informs developers on its app status dashboard that it is investigating the problems with Messenger. It began seeing “an increased error rate” in its Messaging API, so sending and receiving messages may not be working.
This isn’t the first time that Facebook Messenger has been down recently. There was another outage last week, although that one appeared smaller in scale than today’s outage. Facebook fixed the problems last week pretty quickly, so users are probably hoping for similar speed today.