The iPhone 7 and iPhone 7 Plus went on sale just a few days ago, and there are already problems. So, if you’re one of the lucky/unlucky ones who does not have one and has to wait for weeks, you should count your blessings. Apple is working hard to resolve these problems before you get yours. In the meantime, here’s a breakdown of the most common issues and what, if anything, is being done to resolve them.
iPhone 7 bug causing no service
For a few days, Apple has been looking into reports of the iPhone 7 and 7 Plus having problems when a user switches from Airplane mode. The problem is a complete loss of all cellular connectivity. As of yesterday, Apple was advising customers to restart affected devices, and if that did not work, remove and then re-insert the SIM card.
In a recent video created by YouTuber Loay Oweis, you can see an iPhone 6s and an iPhone 7. Both of the devices are coming out of Airplane mode, but only the 6s manages to connect to its mobile carrier.
While Apple has been looking into this, 9to5 Mac claims Apple has instructed its stores to give users new handsets. As it stands, there has been no official notice of this from Apple; as soon as there is, we’ll let you know.
Failed activation fixes
Since September 16, many new iPhone 7 owners have complained that they had problems activating their handset. Since then, it seems that the number of reports has slowed down. However, if you’re looking for a solution for this problem, here are a couple of things you could try.
Fix 1: If you have just replaced your SIM card with a new one but you still have an old card, take out the new one and put the old one back in. If you don’t have one or nothing happens, try to activate your iPhone 7 via iTunes. This Apple software is often a more reliable method of activating than over a Wi-Fi network.
Fix 2: Unfortunately as fixes go, the one above was the only do-it-yourself option. The next one requires that you take your iPhone 7 to an Apple Store or your carrier. There’s a good chance that they have seen this issue and can help you.
GPS is slow and unreliable
Many iPhone 7 owners are talking about the issues they are facing with the handset on Reddit. One owner of an iPhone 7 Plus is complaining about the almost hidden problems.
OrganicNebula mused: “There have been many posts praising the new phone(s) camera, battery, etc., and I agree – many of the features of this phone are amazing. I really couldn’t be happier with the camera and battery specifically. That being said this phone has problems I don’t see being acknowledged – or is it just me?”
In his tirade against Apple, OrganicNebula insists that the GPS on the iPhone 7 Plus is slow. Apparently on the iPhone 6s, it was much faster, and he described it as “pretty consistent.” He stated that he had tried to use the GPS five times. However, each time, it either failed to load or could not locate him, even with a clear signal on the freeway.
Creaking screen when using 3D Touch
One of the lesser known issues reported by iPhone 7 Plus users is a creaking sound when using the 3D Touch sensor. It seems that when it is used anywhere on the bottom half of the screen, it creaks. Some users have reported that it actually feels like the screen is going to crack, even when applying very little pressure.
Apple has not said why this is happening, but the issue could be related to the tactic vibration engine loosening the display.
iCloud settings and restore problems
There have been reports of the iPhone 7 becoming stuck when updating the iCloud settings. If this has been happening to you or someone you know, hold down the home button and power buttons simultaneously for five to ten seconds until the handset reboots.
However, if you’ve had problems with iCloud Restore, you can try to fix it by creating a local backup. This backup would need to be on a Windows PC or Mac; once you have done this, restore your iPhone 7. This fix has worked for lots of iPhone users. Hopefully it will work for you too.
iPhone 7 Lightning EarPods issues
iPhone 7 owners have also been experiencing problems with the new Lightning EarPods, which are bundled with the iPhone 7 and 7 Plus. The problem is in the remote control for the headphones. Apparently they can be working fine and then suddenly stop working. Apple is aware of this issue and is looking into a fix.
The problem lies with the volume, call, and answer controls of the device. Users have reported that they work for a short period before becoming unresponsive. Wile this unresponsiveness happens, the EarPods continue to play music, and the microphone doesn’t deactivate.
Bad press is never good for business; you only have to look at Samsung with its Note 7 to figure that out. It seems that no company is immune to problems, especially when a product is rushed to market.
So if you have an iPhone or 7 Plus and are experiencing any of the issues mentioned above, I hope you get some answers. However, if you have an iPhone 7 problem, and can’t find any help, let us know in the comments below, and we’ll do our best to help you.