JPMorgan Chase To Rollout Smartphone ATMs Countrywide

Updated on

Users needing, quite literally, a few bucks in cash will soon see JPMorgan Chase ATMs ready to serve you in branch locations across the United States and your phone is all you need.

Apple Pay, Android Pay, Chase Pay?

With Apple and Android battling it out for users to use their phones to pay for goods and services at locations worldwide with their smartphones, JPMorgan is looking to make it easier for their customers to access their funds at eATMs around the United States.

JPMorgan’s cardless ATMs will allow customers to tap their phones onto the ATMs that will be installed nationwide before the end of the year. After that tap, customers will then need to use their fingerprint on the ATM as well as enter a PIN on the ATM’s keypad (This from the video released by Chase today). Alternatively, customers can download the Chase mobile app, use the app to request a PIN and simply enter it when prompted by the cardless ATM.

“We’re doing this because the way our customers bank is changing — using their phones, online and ATMs more than going to tellers for routine transactions,” Chase said in a statement. The company also promised that the machines can handle about 60% of the transactions that customers use a human teller to complete right now.

A Chase spokeswoman, Christine Holevas, said that “most” chase ATMs nationwide will receive the software upgrades to allow cardless transactions by the end of 2016.

JPMorgan Chase eATMs already in place at 156 NYC locations

The success of the cardless ATMs throughout New York City has led to the nationwide roll-out. Customers with limited funds in their account will love the fact that the machines allow for the withdraw of bills in $1, $5, $20 and $100 denominations. At present, the machines generally only allow for withdraws in $20 increments meaning if you need $30, you’re forced to withdraw $40. For many, this isn’t a problem, but for a lot of people, well, it unfortunately is. For those that make large withdraws, no more pockets bulging with $20 bills with the addition of the $100 note.

Presently, the bank caps ATM withdraws at $500 nationwide with a $1,000 limit in New York City. This will now be increased to $3,000 everywhere.

“We analyzed withdrawals occurring at our teller lines and found that 90 to 95 percent of withdrawals are under $3,000, so setting the limit there would allow the devices to serve the vast majority of our customers,” said JPMorgan spokesman Michael Fusco.

Leave a Comment