Until now, Apple Inc. (NASDAQ:AAPL) followed the policy of replacing a cracked iPhone with a new one or the user could get the screen fixed by an unofficial service provider. This is expected to change as Apple is expected to offer in-store repair services for iPhone 5C owners, who could now get their cracked screen repaired.
Services in selected U.S. stores
According to 9to5Mac, a cracked screen on an iPhone 5C could be replaced with a brand new screen within hours for $149 (£90). Also, the website, citing multiple sources, says that Apple will start repairing iPhone 5C screens in selected US stores. There has not been any word from Apple Inc. (NASDAQ:AAPL), but the rumors suggest that the service of replacing a cracked screen has started in a number of US shops over the past couple of months.
One of the members of tech support team of Apple Inc. (NASDAQ:AAPL) did not have any idea that whether the service was available in the UK from this week. He told MailOnline that once the phone is cracked from somewhere it is considered out of warranty, and the user will have to spend a few dollars to get it repaired, but it is cheaper than exchanging it with a brand new iPhone.
Fixing the screen of an iPhone 4S would cost £160, and for an iPhone 5S it would cost £220. In a patent, Apple described that the weight of the phone can alter its own gravity, which will safeguards the screen from smashing.
Apple repair service may get good response
Apple Inc. (NASDAQ:AAPL) will supposedly launch the new in-store service in the UK and other major markets this week, except for Hong Kong and Canada. According to case maker Tech 21, around 90% iPhone owners drop and smash their phone every month. This indicates that Apple’s newly launched service could be very popular.
Every four people out of five feel that their phone needs to be repaired once the screen is cracked while 20% said that they can go with a cracked iPhone.
It is quite possible that in the future Apple Inc. (NASDAQ:AAPL) makes unbreakable handsets, which will not require in-store screen fixing services at all. In a patent, filed back in March, a phone that could protect itself was described.