If you’ve got an iOS device then you must have used iMessage, Apple’s free chat client. Recently, iMessage has come into the limelight because of a very strange issue as some users were unable to send or receive messages properly. The issue persists even in iOS 7.0.2, Apple’s latest version of mobile OS.
Apple’s statement for the issue
Apple has acknowledged the problem and issued the following statement in response to this issue reported by users:
We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update. In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.
Steps to fix iMessage failure Issue in iOS 7
So right now you can do two things; either you can wait for Apple to fix this problem in an upcoming software update (iOS 7.0.3) or you can follow the below method, which might possibly fix this problem:
Step 1: Deactivate iMessage from Settings > iMessage
Step 2: Next, reset your networking settings by browsing to Settings > General > Reset > Reset Networking Settings. Note that when you do this, you’ll have to re-enter the saved network keys.
Step 3: Enable iMessage again.
Some users have claimed that this method worked great for them, and solved their problem. If this doesn’t fix your problem, then the last resort would be to turn off your device and then turn it back on again.
It may be possible that these solutions fix the issue only for some time, but in such a case, you’ll need to wait for Apple to release the software update.