Netflix, Inc. (NASDAQ:NFLX) has faced a number of outages over the holiday period – the most recent is technical difficulties with its DVD website.
Netflix, Inc. (NASDAQ:NFLX), the online video streaming company, suffered problems on Christmas Eve due to problems with Amazon.com, Inc. (NASDAQ:AMZN)’s storage service, which powers Netflix’s streaming.
Netflix, Inc. (NASDAQ:NFLX)'s most recent problem, though, was an issue with its DVD delivery website.
The website usually allows members to rent as many DVD’s as they like, for $7.99 per month.
“Reports of an @Netflix outage today are wrong: Streaming is fine. DVD delivery is fine,” said Netflix spokesman Joris Evers on Twitter. The company’s DVD delivery was however suffering issues.
A Netflix, Inc. (NASDAQ:NFLX) spokesman also added: “We are experiencing some technical difficulty with the Netflix DVD Web site, which as a result may not be available for all members. Our engineers are working to address the issue,” and added, “Netflix streaming is not impacted.”
Amazon.com, Inc. (NASDAQ:AMZN) blamed the Christmas Eve outage on the failure of a developer. The company allows “a very small number of developers” to tinker with its production environment in order to complete maintenance. Unfortunately, one developer inadvertently deleted key data essential to directing internet traffic among the virtual servers.
The result was a series of outages for some of Amazon’s major customers, including Netflix. Amazon now says that it has restricted access to those developers so that future glitches are easier to spot.
Both companies have since apologised for the issues. The Amazon Web Services team said: “We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers.”
Netflix, Inc. (NASDAQ:NFLX) shares were up by 3.7 percent to $92.59. Their stock was up by 34 percent this year. Amazon.com, Inc. (NASDAQ:AMZN) shares were also up by 2.3 percent, to $250.87 – finishing the year up by 45 percent.