Baker Hughes Incorporated (NYSE:BHI) operates in the oilfield services industry. The company is a supplier of oilfield services, products, technology and systems to the international oil and natural gas industry. It also offers industrial and other products and services to the downstream refining. Baker Hughes is in the middle of a big transition. Big transitions are hard, even more challenging when they require moving away from something that has, by most accounts, enjoyed success.
The non-delivering transition strategy, lower profit margins, several non-recurring items and the challenging market conditions are the factors responsible for declining stock price of the company.
Oilfield services provider, Baker Hughes Incorporated (NYSE:BHI), in its third-quarter earnings posted a meek increase in revenues of 3%, with results dropping short of Street estimates on lower than expected activity in several key markets.
For the three months that ended September 30, Baker Hughes posted net income of $279 million or 63 cents per diluted share, compared to $706 million, or $1.61 per diluted share for the third quarter of 2011. Adjusted net income for the third quarter was posted at $322 million. Revenue in North America was $2.7 billion up $ 21 million or by 1% compared to a year ago and up $70 million or 3% sequentially.
Baker Hughes' third quarter results were affected by 2 issues: one that the company experienced several non-recurring items that affected the results, and secondly it experienced challenging market conditions in both North America and globally.
The burden pumping market remains unstable due to surplus capacity. This imbalance drove pricing pressure and stressed profitability as the industry works to bring it into line to this market reality. Besides this some of its customers are postponing activity, specifically mid-cap North America for various reasons, including budgetary issues over leveraged balance sheets and uncertainity over future commodity prices.
Competitors Faring Better
Baker Hughes Incorporated (NYSE:BHI) reported worse results than Schlumberger Limited. (NYSE:SLB) and Halliburton Company (NYSE:HAL). In NAM, BHI reported operating margins of 11.7% versus 18.5% for SLB and 15.1% for HAL. In terms of consecutive changes, Halliburton Company (NYSE:HAL) reported 556bp decline in NAM margins, versus 223bp decline for SLB and 165bp lowering for BHI. BHI reported steeper margin decline than competitors owing to its higher exposure to Canada, which was incrementally better than 2Q12, even though it managed much inferior than last year. On the international front, SLB also showed the best margin improvement, and its margins increasedby 78bp, versus 35bp for HAL. BHI reported a decline in margins, falling by about 290bp. Similar differential performance from SLB/HAL was obvious in international revenue growth. SLB reported 2.8% international revenue growth between 3Q12 and 2Q12, versus 2.4% for HAL. BHI, on the other hand reported a 1.7% downside in revenues.
It's been over three years since the company boarded on its high-profile determination to convert from a quite decentralized provider of oilfield products and services, to one strong-minded to strive via a prolonged and deeper global footprint, and more cohesive suite of products and services. Till now the company has not fully materialized its strategic plans.
Though the company gained customer satisfaction ratings in EnergyPoints independent customer satisfaction surveys that were very closely competed with the rivals namely Schlumberger Limited. (NYSE:SLB) and Halliburton Company (NYSE:HAL) and somewhat with Weatherford International Ltd (NYSE:WFT), but the long position in the company is a bit skeptical at this point in time, due to the sharp decrease in its Quarter 3 results.
The company announced its strategy in 2009 and since then overall customer satisfaction has declined 8.9% on an adjusted basis. This is in comparison to an average decline of 2.5% for its major competitors.
One more concern for the company has been the response to the change in its culture over the last few years. Many customers and employees lament the decline of performance at the individual level. The company claimed too much transition and did only a little. A surfeit of competing enterprises, along with unpredictable implementation, hasn’t helped. New and old employees alike seem confused as to the company's primacies.
Tactical errors are also apparent. Importance on market share, turned the focus towards new international markets without clear signals from customers, at least that one could see, of the impending reward for doing so. The acquisition of BJ Services by Baker Hughes has not done much good to its competitive strength and financial result as was expected by analysts.
The company also restructured around geographic markets, missing from a product- and service-line orientation. This step appeared to inspire superior bundling and packaging of offerings, an approach studies by EnergyPoint and others suggest this typically leads to diminished customer experiences.
Fourth Quarter Outlook
Baker Hughes Incorporated (NYSE:BHI) dropped its fourth-quarter outlook for revenue and margins in its North American operations among lower-than-expected onshore activity and sustained pressure-pumping price declines.
Although the oil-field-service company's international business has been affected